Master your
propertyreputation
From review noise to guest delight. Signalia uncovers exactly what your guests love, hate, or miss, handles your replies instantly, and transforms thousands of reviews into simple, AI-powered next steps to keep your rooms full.
Sarah M.
"The room was great, but the breakfast options felt a bit generic and repetitive. Would love more local variety!"
AI Reply
Review Response
"Hi Sarah! So glad you enjoyed the room! We hear you on the breakfast variety, though. Our team is updating the menu this week with more local pastries!"
Critical Insight
Breakfast Variety
Next Step
Take Action
F&B Management
Introduce a 'Local Pastry' selection and daily specialties to the breakfast menu.
AI-POWERED REPUTATION MANAGEMENT
15K+
Properties
1.2M+
Reviews
Signals
Not Keywords
24/7
Listening
Unlock the benefits
of managing your reputation
Reviews Boost Hotel Bookings
95% of travellers check hotel reviews before booking, while 66% trust online reviews more than any other information source when making purchasing decisions.
Capitalize On Your Performance
Hotels with higher online ratings can charge up to 35% more than lower-rated competitors, while a 1-point increase in review scores can boost revenue per room by as much as 11%.
Stay Ahead of Your Competitors
A strong online reputation lets hotels charge up to 10% higher room rates than competitors and maintain occupancy.
Quick Responses To Conversion
Hotels that swiftly address negative reviews can see a 12.6% increase in conversion rates, while daily sentiment analysis enables pricing adjustments, leading to improved occupancy and revenue per available room.
Reviews Boost Hotel Bookings
95% of travellers check hotel reviews before booking, while 66% trust online reviews more than any other information source when making purchasing decisions.
Capitalize On Your Performance
Hotels with higher online ratings can charge up to 35% more than lower-rated competitors, while a 1-point increase in review scores can boost revenue per room by as much as 11%.
Stay Ahead of Your Competitors
A strong online reputation lets hotels charge up to 10% higher room rates than competitors and maintain occupancy.
Quick Responses To Conversion
Hotels that swiftly address negative reviews can see a 12.6% increase in conversion rates, while daily sentiment analysis enables pricing adjustments, leading to improved occupancy and revenue per available room.
"81% of travelers find online reviews to be very important when it comes to choosing a hotel, and 49% will not risk booking a hotel that has zero reviews."
Powerful features
designed for the modern hotelier
Collect all reviews in one place
Easily see every guest review from multiple platforms in a single dashboard. Our system collects feedback from all major sources, giving you a complete view of your hotel’s reputation. Save time, spot trends faster, and make informed decisions without jumping between platforms.
Signals and trends that matter to your hotel
Unlike keyword-based tools that rely on rigid categories we go beyond labels. The system understands the real issues, delivering context-rich insights rather than shallow counts. Surfacing specific alerts like ‘pool towels not being refreshed’ instantly.
Understand every guest sentiment
Quickly understand what your guests are really saying. Our AI-powered system scans hundreds of reviews in minutes, identifying trends, patterns, and emotions across your hotel’s feedback.
"Sentiment is overwhelmingly positive around **Staff Helpfulness**, but a minor trend suggests **Wi-Fi connectivity** issues in the East Wing."
Manage your hotel's responsiveness
Keep track of every reply you send to guest reviews across all platforms. Our system centralizes responses, lets you monitor engagement, and ensures no review goes unanswered. Stay proactive, maintain your reputation, and build stronger guest relationships effortlessly.
Draft personalized replies in seconds
Stop staring at a blank screen. Our AI analyzes guest feedback and drafts personalized, professional responses that match your brand voice and address specific guest concerns automatically.
Turn feedback into a prioritized roadmap
Convert insights into results. Our AI automatically prioritizes guest feedback into 'Next Steps' and 'Long-Term' actions, routed directly to specific hotel teams like F&B or Front Office.
Real-time alerts
Coming SoonGet notified the moment guest sentiment shifts.
Automated replies
Coming SoonSet rules to automatically respond to reviews.
Get aggregated reviews
and more in three steps
Property Location
All you need to start is to have your property listed on Google.
Aggregated Reviews
We collect reviews from top travel platforms. Your report aggregates Google and Booking.com for free. Unlock more with paid options.
AI-Powered Insights
Get actionable insights on what's worth paying attention to and suggestions on how to respond to reviews instantly.
Property Index
Select a territory to access the pre-analyzed, publicly available property reports.
We maintain periodical snapshot updates for 100+ properties in selected regions.
Frequently Asked Questions
Answers to some of the most frequently asked questions. Have more questions? Reach out to our team via email - report@signalia.ai