Hotel Reputation Management
Software Demo
See how Signalia aggregates multi-channel OTA feedback, uncovers root-cause guest complaints with aspect NLP, generates on-brand AI responses, and tracks your hotel visibility across ChatGPT and Perplexity.
Explore Core Platform Capabilities
Switch through the modules below to see how Signalia transforms raw guest feedback into structured operational improvements.
Isolate Root-Cause Issues Behind Star Ratings
Aggregate star ratings hide why guests leave dissatisfied. Signalia uses fine-tuned hospitality NLP to decompose every review into 28 operational aspects, revealing exactly which department is hurting your score.
What We Cover in 20 Minutes
No generic sales pitches. Every demo focuses directly on your hotel public data, benchmark positioning, and ROI potential.
Your Hotel RPS Benchmark
We calculate your property Review Performance Score (Hotel RPS) across major OTAs to benchmark against city standards.
Detractor & Critical Coverage Audit
We audit your 1–3 star negative reviews over the last 90 days to identify unanswered feedback and pinpoint your #1 recurring complaint category.
AI Discovery (GEO) Test
We run live generative search queries on ChatGPT and Perplexity for your destination to verify whether AI models recommend your property or your comp-set.
Next Best Action Suggestions
We review tailored operational priorities, quick-win fixes, and high-impact action plan insights extracted directly from your guest reviews.
Self-Serve Tools & Video Guides
You do not have to wait for a live call to inspect your metrics or discover platform features. Explore on your own terms below.
Free Hotel Reviews Diagnostic Audit
Enter your hotel name to get an instant automated scorecard measuring review volume, critical response coverage, reply velocity, and recurring complaint themes.
Video Tutorials & Product Tours
Explore bite-sized video walkthroughs, 5-minute fixes, and deep-dive UI guides demonstrating AI response drafting, aspect NLP filters, and GEO visibility.