Privacy Policy
effective date: 1Oct 18, 2024
Processing of personal data for sending marketing information and providing free access to the interactive report.
Your privacy is very important to us. We ensure that your data is processed securely, transparently, and in compliance with data protection regulations (GDPR).
1. Data Controller
The data controller of your personal information is the owner of the Signalia application:
CDXSolution
Poland
VAT ID: PL8631628574
Contact email: contact@signalia.ai
2. What data we collect
We collect the following types of data:
Contact data: first name, last name, email address, IP address (optionally phone number if provided).
Usage data: clicks on the website, form submissions, interactions in the app, email sending logs (SendGrid).
Technical data: browser type, device, operating system, cookies.
3. Purposes of processing and legal basis
We process your personal data for the following purposes:
Sending newsletters and marketing information.
Handling inquiries through contact forms.
Providing access to the application.
Analyzing website, form, and user behavior in the app (Google Analytics, Amplitude).
Sending transactional and marketing emails (SendGrid).
Marketing profiling to personalize newsletter content and app communication.
Ensuring security, monitoring, and preventing threats (spam, malware).
Legal basis: consent (Article 6(1)(a) GDPR) or necessity to perform a contract / legitimate interest (Article 6(1)(b/f) GDPR), depending on the purpose.
Note: Marketing profiling requires a separate consent if it affects marketing activities.
4. Data recipients and Data Processing Agreements (DPA/SCC)
Your data is shared only for the purposes listed above and only with entities with which we have signed Data Processing Agreements (DPA) and Standard Contractual Clauses (SCC) if data is transferred outside the EU:
Data Recipient | Purpose of Processing | DPA / Data Transfer Notes |
|---|---|---|
SendGrid (Twilio Inc.) | Sending newsletters and marketing emails, profiling email behavior (opens, clicks) | DPA with Twilio, data transfer outside EEA under SCC |
HubSpot Inc. | CRM and marketing tools | DPA with HubSpot, data transfer outside EEA under SCC |
Google Ireland Ltd. (Google Analytics) | Website traffic analysis, content optimization | DPA with Google, data transfer to the US under SCC, IP anonymization |
Amplitude Inc. | User behavior analysis in the app, profiling to improve functionality and communication | DPA with Amplitude, data transfer outside EU under SCC |
Hosting and IT providers | Website maintenance, security, data storage | DPA with hosting providers, data stored in EU/US under DPA |
5. Data retention
We retain personal data:
Until consent is withdrawn (newsletter, profiling).
Until the end of a contract or account usage.
According to retention periods in Google Analytics, Amplitude, and SendGrid for analytical and email logs.
6. Profiling
Profiling includes analyzing your actions in newsletters and the app to:
Personalize marketing communication.
Segment users based on interests.
Optimize app functionality.
Tools used for profiling may include:
HubSpot (email opens/clicks, form submissions)
SendGrid (email opens and clicks)
Amplitude (user behavior in the app)
Google Analytics (anonymized traffic data)
You may refuse profiling or withdraw consent at any time.
7. Minors
Our services are not intended for individuals under 16 years old. We do not knowingly collect personal data from minors. If we learn that a child under 16 has provided personal data, we will take steps to delete it.
8. Your rights
You have the right to:
Access your data
Rectify your data
Delete your data
Restrict processing
Data portability
Withdraw consent at any time
How to exercise these rights
Data deletion form: Request to delete your data
Unsubscribe: Every newsletter contains a link to immediately unsubscribe or modify your consents.
Cookie management: Our website displays a cookie banner allowing acceptance or refusal for monitoring user behavior (e.g., analytics and marketing profiling).
Direct contact: contact@signalia.ai