Terms & Conditions

By accessing or using the Signalia website, application, or subscribing to our newsletter, you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use our services.

1. Acceptance of Terms

By using the website, app, or subscribing to newsletters, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy.

2. Services Provided

Signalia provides:

• Access to interactive hotel reports (free or paid, if applicable).

• Newsletter with marketing information and updates.

• Application features to manage and analyze hotel reputation.

• Website access for informational and interactive content.

2a. Pricing Information

• Any pricing, fees, or costs displayed on the website are for informational purposes only.

• Signalia does not guarantee that displayed prices are current, accurate, or binding.

• All official pricing for paid services, if applicable, will be confirmed during checkout or via a formal offer.

• Users should verify pricing before making decisions based on the information presented on the website.

3. Account Registration & Security

• Users may need to register to access certain features. You are responsible for providing accurate information.

• You must keep your account credentials secure and immediately notify Signalia of any unauthorized use.

• Signalia may suspend or terminate accounts for violations of these Terms or security breaches.

4. User-Generated Content (UGC)

• Users who submit content (reviews, comments, uploads) retain ownership of their content but grant Signalia a non-exclusive, worldwide, royalty-free license to display, distribute, or use it within the platform or marketing purposes.

• Content must comply with applicable laws and must not infringe on third-party rights.

• Signalia reserves the right to remove content that violates these Terms or is deemed inappropriate.

5. Cookies and Tracking

• The website and app may use cookies and similar tracking technologies to enhance user experience, analyze behavior, and support marketing profiling.

• Use of cookies is subject to our Privacy Policy and cookie consent.

6. Force Majeure

Signalia is not liable for failure to perform any obligations due to events beyond our reasonable control, including but not limited to natural disasters, internet or server outages, strikes, or governmental actions.

7. Contact Information for Legal Notices

For formal notices, complaints, or legal inquiries regarding these Terms, please contact: contact@signalia.ai

8. User Obligations

When using our services, you agree to:

• Provide accurate information when registering or subscribing.

• Use the app, website, and reports lawfully and responsibly.

• Not attempt to interfere with our systems, upload malware, or breach security.

• Respect intellectual property rights of Signalia and third parties.

You must be at least 16 years old to use our services.

9. Intellectual Property

All content, reports, software, graphics, logos, and text on the website and app are owned by Signalia or its licensors. Users may not reproduce, distribute, or create derivative works without written permission.

10. Privacy

Your personal data is handled according to our Privacy Policy. By using our services, you consent to the processing of your data as described in the Privacy Policy.

11. Limitation of Liability

• Signalia provides services “as is” and does not guarantee accuracy, completeness, or uninterrupted availability.

• We are not liable for losses arising from reliance on reports, newsletter content, or pricing information.

• We do not guarantee that the app or website will be error-free, secure, or free of viruses.

12. Third-Party Services

The app and website may use third-party services (SendGrid, HubSpot, Google Analytics, Amplitude, hosting providers). Your use of these services is also subject to their terms and privacy policies.

13. Termination

Signalia may suspend or terminate access to the app, website, or newsletter for violations of these Terms. Users may unsubscribe from newsletters or delete their accounts at any time.

14. Modifications

Signalia may update these Terms at any time. Changes will be communicated via the website or newsletter. Continued use constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of Poland and the European Union. Any disputes will be resolved in the competent courts in Poland.